Terms and Conditions
Payment
You can order and pay online by Paypal, Mastercard, Visa, Visa Debit, Connect or Delta. After processing your payment by credit card, we do not retain your details which means you will need to resubmit this information when you place a further order on this website.
Product Descriptions and Availability
Every care has been taken to ensure accuracy of description, specifications, colour and price of all products. However, these may change due to circumstances beyond our control. Sizes are given as a guide only.
All items are offered subject to availability. The information displayed is considered as an invitation, not as a confirmed offer for sale. The contract is confirmed upon supply of goods. Postage and packing is an additional charge, for details please see the Postage and Packing page on this web site.
Bah Humbugs Guarantee
If you are not entirely satisfied with any item you receive, or it has been damaged in transit, please return it to us (in its original packaging and with all relevant documentation) within 28 days. Once we receive the item(s), we will issue a refund or replacement(s), whichever is requested and depending upon availability. Refunds will be issued within 30 days of receipt of the returned goods. A refund will be issued for postage paid only when the item is found to be defective or incorrectly supplied from the original order. If you fail to return goods at your expense, Bah Humbugs reserves the right to charge the direct costs for their recovery and may offset that amount against any refund due.
Please note that when returning an item, the parcel is your responsibility until it reaches us. We recommend that you ask your Post Office for a proof of posting (available free of charge). This guarantee does not affect your statutory rights.
If you would like further information regarding the products or delivery options, please telephone us on 01765 688997. Alternatively email sales@bahhumbugs.com.
Privacy & Security
This site uses the Protx payment system. The Protx payment system uses a combination of established and innovative techniques to ensure the security and integrity of all sensitive data. Our internet facing web servers are certified by Verisign, this ensures that no third parties can impersonate Protx to obtain secure information.
Transaction Security
The transfer of the less sensitive transaction details from our site to Protx is encrypted and digitally-signed. This ensures that the information passed is secure and tamper-proof.
Security for the Shopper
Any communication between the customer and Protx is encrypted to the maximum strength supported by the customer's browser. The customer is also protected from fraudulent use of their card in a "card not present" environment, by their card issuer.
Data Storage
All data stored on Protx systems is held on encrypted and highly secured databases. Protx are regularly audited by Visa and Mastercard. After processing your payment by credit or debit card, we will not retain your card details, which means you will need to resubmit this information when you place a further order on this web site.
